WordPress Support Monthly Retainer

Busy fixing your website? Or growing your core business?

With the rapidly evolving WordPress ecosystem, site owners constantly need theme edits, bug fixes, SEO improvements, new feature integrations, and AI-driven tools for marketing and operations. Managing all of this internally can be time-consuming and expensive.

Our Silver, Gold, and Platinum retainers give you access to a dedicated expert team for 10 to 20 hours per month at 50% off. You also benefit from rollover hours and easy cancellation.

With FirstWire, you get access to a team of WordPress developers, digital marketing experts, and graphic designers at a fraction of the cost of hiring and managing your own in-house team.

Backed by 13+ years of experience as a WordPress Expert, and work delivered for 1,000+ sites across the US, Europe, and Australia, FirstWire helps you keep your site optimized, competitive, and ready for continuous growth.

Packages

These offers are valid from 25-Mar-2026 to 15–Apr-2026.

Silver

Pricing: $250 USD/Month, for 10 Hours/Month

Best for WordPress/WooCommerce sites that need regular edits, maintenance, support, and small improvements.  

Includes: 

  1. 10 hours/month of expert WordPress/WooCommerce support 
  2. Development, design, maintenance, digital marketing, AI related and optimization tasks 
  3. Website Backup, Recovery and Security Setup
  4. Access to a Daily task tracker 
  5. Monthly reporting 
  6. Task estimates and approval before work begins 
  7. Additional hours at a discounted rate of $30 USD/hour 

In this package, we will include: 

A) WordPress / WooCommerce Development, Design & Maintenance 

  • Website audit and corrections 
  • Website Backup and recovery
  • Security audit and fixing all security related issues
  • UI/UX improvements 
  • WordPress core updates and compatibility checks 
  • WooCommerce updates and store maintenance 
  • Theme updates (classic themes / block themes) 
  • Plugin updates and compatibility checks 
  • Website edits and customization 
  • Website upgrades 
  • Homepage revamp and page enhancements 
  • Product page enhancements (single product templates, content, UX) 
  • Cart and checkout page improvements 
  • Integration of Blog 
  • Redesign of Blog page templates 
  • Development of custom features 
  • Maintenance and support tasks 
  • Emergency support and bug fixing 
  • Backup and recovery support 
  • Data migration (products, customers, orders, content, etc.) 

B) Plugin Integrations, Automation & new WordPress Features 

  • New plugin integration 
  • Identifying unused plugins and cleanup 
  • Automation setup (email, CRM, workflows, notifications) 
  • Workflow automation using WordPress plugins/tools/webhooks 
  • AI automation and AI integration 
  • AI chatbot setup for website/store 
  • Multi-currency / multi-language setup (where required) 
  • International selling setup (tax/shipping/currency plugins) 
  • B2B / wholesale store feature setup (via WooCommerce extensions/plugins) 
  • CRM / ERP / email marketing tool integration 

C) SEO, CRO, Analytics & Performance 

  • Technical SEO issue fixes 
  • On-page SEO fixes and optimization 
  • Continuous website optimization 
  • Website speed and performance optimization 
  • Conversion Rate Optimization (CRO) 
  • Analytics and tracking support 
  • Google Analytics (GA4) integration 
  • Google Tag Manager / conversion tracking setup 

D) Content, Creative & Marketing Support 

  • Content and design enhancements 
  • Banner design 
  • Product image enhancements 
  • Content updates / content creation support 
  • Image/video creation support 
  • Email campaign support 
  • Digital marketing tasks 

E) AI / LLM Optimization & Consultation 

  • Website/store readiness for AI discovery platforms 
  • AI/LLM optimization (GEO / AEO readiness) 
  • Practical AI consultation for your team 
  • AI use-case guidance for operations/marketing/support 
  • AI integration recommendations for store workflows 

F) And More 

  • Product updates 
  • Theme editing and customization 
  • Home page enhancements 
  • Many other small and big WordPress/WooCommerce tasks – all under one retainer 

Terms & Conditions: 

  1. The usual hourly rate is $50 USD/hour. 
  2. These retainer plans are offered at special discounted monthly pricing for a limited period. 
  3. You can buy multiple seats/plans if you require more monthly hours. 
  4. Additional hours can be purchased at $30 USD/hour. 
  5. You can cancel this service at any time. There is no minimum term; however, the plan remains active until the current billing cycle ends. Payment is non-refundable. A two-week notice is required for cancellation. 
  6. The work may include development, maintenance, design, content, SEO, analytics, AI, and other related WordPress/WooCommerce tasks. Total monthly work will be limited to your selected plan hours. 
  7. We will provide an estimate for each task and get your approval before starting work. 
  8. You will have access to a daily task tracker. 
  9. We will maintain task records and send a monthly report. 
  10. Unused hours will carry forward to the next month for a maximum of 3 months. 
  11. If a third-party plugin, theme, software, extension, or paid asset is required, you will need to purchase it separately. 
  12. This pricing applies only to our service time and does not include the cost of plugins, themes, software, hosting, licenses, or other paid assets. 
Read More >>

Gold

Pricing: $350 USD/Month, for 15 Hours/Month

Best for growing WordPress/WooCommerce sites that need ongoing support plus more room for enhancements, SEO fixes, plugin integrations, and AI-related improvements. 

Includes: 

  1. 15 hours/month of expert WordPress/WooCommerce support 
  2. Development, design, maintenance, digital marketing, AI related and optimization tasks 
  3. Website Backup, Recovery and Security Setup
  4. Access to a Daily task tracker 
  5. Monthly reporting 
  6. Task estimates and approval before work begins 
  7. Additional hours at a discounted rate of $30 USD/hour 

In this package, we will include: 

A) WordPress / WooCommerce Development, Design & Maintenance 

  • Website audit and corrections 
  • Website Backup and recovery
    Security audit and fixing all security related issues
  • UI/UX improvements 
  • WordPress core updates and compatibility checks 
  • WooCommerce updates and store maintenance 
  • Theme updates (classic themes / block themes) 
  • Plugin updates and compatibility checks 
  • Website edits and customization 
  • Website upgrades 
  • Homepage revamp and page enhancements 
  • Product page enhancements (single product templates, content, UX) 
  • Cart and checkout page improvements 
  • Integration of Blog 
  • Redesign of Blog page templates 
  • Development of custom features 
  • Maintenance and support tasks 
  • Emergency support and bug fixing 
  • Backup and recovery support 
  • Data migration (products, customers, orders, content, etc.) 

B) Plugin Integrations, Automation & new WordPress Features 

  • New plugin integration 
  • Identifying unused plugins and cleanup 
  • Automation setup (email, CRM, workflows, notifications) 
  • Workflow automation using WordPress plugins/tools/webhooks 
  • AI automation and AI integration 
  • AI chatbot setup for website/store 
  • Multi-currency / multi-language setup (where required) 
  • International selling setup (tax/shipping/currency plugins) 
  • B2B / wholesale store feature setup (via WooCommerce extensions/plugins) 
  • CRM / ERP / email marketing tool integration 

C) SEO, CRO, Analytics & Performance 

  • Technical SEO issue fixes 
  • On-page SEO fixes and optimization 
  • Continuous website optimization 
  • Website speed and performance optimization 
  • Conversion Rate Optimization (CRO) 
  • Analytics and tracking support 
  • Google Analytics (GA4) integration 
  • Google Tag Manager / conversion tracking setup 

D) Content, Creative & Marketing Support 

  • Content and design enhancements 
  • Banner design 
  • Product image enhancements 
  • Content updates / content creation support 
  • Image/video creation support 
  • Email campaign support 
  • Digital marketing tasks 

E) AI / LLM Optimization & Consultation 

  • Website/store readiness for AI discovery platforms 
  • AI/LLM optimization (GEO / AEO readiness) 
  • Practical AI consultation for your team 
  • AI use-case guidance for operations/marketing/support 
  • AI integration recommendations for store workflows 

F) And More 

  • Product updates 
  • Theme editing and customization 
  • Home page enhancements 
  • Many other small and big WordPress/WooCommerce tasks – all under one retainer 

Terms & Conditions: 

  1. The usual hourly rate is $50 USD/hour. 
  2. These retainer plans are offered at special discounted monthly pricing for a limited period. 
  3. You can buy multiple seats/plans if you require more monthly hours. 
  4. Additional hours can be purchased at $30 USD/hour. 
  5. You can cancel this service at any time. There is no minimum term; however, the plan remains active until the current billing cycle ends. Payment is non-refundable. A two-week notice is required for cancellation. 
  6. The work may include development, maintenance, design, content, SEO, analytics, AI, and other related WordPress/WooCommerce tasks. Total monthly work will be limited to your selected plan hours. 
  7. We will provide an estimate for each task and get your approval before starting work. 
  8. You will have access to a daily task tracker. 
  9. We will maintain task records and send a monthly report. 
  10. Unused hours will carry forward to the next month for a maximum of 3 months. 
  11. If a third-party plugin, theme, software, extension, or paid asset is required, you will need to purchase it separately. 
  12. This pricing applies only to our service time and does not include the cost of plugins, themes, software, hosting, licenses, or other paid assets. 
Read More >>

Platinum

Pricing: $500 USD/Month, for 20 Hours/Month

Best for active or scaling WordPress/WooCommerce sites that need frequent updates, faster execution, and continuous optimization across multiple areas. 

Includes: 

  1. 20 hours/month of expert WordPress/WooCommerce support 
  2. Development, design, maintenance, digital marketing, AI related and optimization tasks 
  3. Website Backup, Recovery and Security Setup
  4. Access to a Daily task tracker 
  5. Monthly reporting 
  6. Task estimates and approval before work begins 
  7. Additional hours at a discounted rate of $30 USD/hour 

In this package, we will include: 

A) WordPress / WooCommerce Development, Design & Maintenance 

  • Website audit and corrections 
  • Website Backup and recovery
  • Security audit and fixing all security related issues
  • UI/UX improvements 
  • WordPress core updates and compatibility checks 
  • WooCommerce updates and store maintenance 
  • Theme updates (classic themes / block themes) 
  • Plugin updates and compatibility checks 
  • Website edits and customization 
  • Website upgrades 
  • Homepage revamp and page enhancements 
  • Product page enhancements (single product templates, content, UX) 
  • Cart and checkout page improvements 
  • Integration of Blog 
  • Redesign of Blog page templates 
  • Development of custom features 
  • Maintenance and support tasks 
  • Emergency support and bug fixing 
  • Backup and recovery support 
  • Data migration (products, customers, orders, content, etc.) 

B) Plugin Integrations, Automation & new WordPress Features 

  • New plugin integration 
  • Identifying unused plugins and cleanup 
  • Automation setup (email, CRM, workflows, notifications) 
  • Workflow automation using WordPress plugins/tools/webhooks 
  • AI automation and AI integration 
  • AI chatbot setup for website/store 
  • Multi-currency / multi-language setup (where required) 
  • International selling setup (tax/shipping/currency plugins) 
  • B2B / wholesale store feature setup (via WooCommerce extensions/plugins) 
  • CRM / ERP / email marketing tool integration 

C) SEO, CRO, Analytics & Performance 

  • Technical SEO issue fixes 
  • On-page SEO fixes and optimization 
  • Continuous website optimization 
  • Website speed and performance optimization 
  • Conversion Rate Optimization (CRO) 
  • Analytics and tracking support 
  • Google Analytics (GA4) integration 
  • Google Tag Manager / conversion tracking setup 

D) Content, Creative & Marketing Support 

  • Content and design enhancements 
  • Banner design 
  • Product image enhancements 
  • Content updates / content creation support 
  • Image/video creation support 
  • Email campaign support 
  • Digital marketing tasks 

E) AI / LLM Optimization & Consultation 

  • Website/store readiness for AI discovery platforms 
  • AI/LLM optimization (GEO / AEO readiness) 
  • Practical AI consultation for your team 
  • AI use-case guidance for operations/marketing/support 
  • AI integration recommendations for store workflows 

F) And More 

  • Product updates 
  • Theme editing and customization 
  • Home page enhancements 
  • Many other small and big WordPress/WooCommerce tasks – all under one retainer 

Terms & Conditions: 

  1. The usual hourly rate is $50 USD/hour. 
  2. These retainer plans are offered at special discounted monthly pricing for a limited period. 
  3. You can buy multiple seats/plans if you require more monthly hours. 
  4. Additional hours can be purchased at $30 USD/hour. 
  5. You can cancel this service at any time. There is no minimum term; however, the plan remains active until the current billing cycle ends. Payment is non-refundable. A two-week notice is required for cancellation. 
  6. The work may include development, maintenance, design, content, SEO, analytics, AI, and other related WordPress/WooCommerce tasks. Total monthly work will be limited to your selected plan hours. 
  7. We will provide an estimate for each task and get your approval before starting work. 
  8. You will have access to a daily task tracker. 
  9. We will maintain task records and send a monthly report. 
  10. Unused hours will carry forward to the next month for a maximum of 3 months. 
  11. If a third-party plugin, theme, software, extension, or paid asset is required, you will need to purchase it separately. 
  12. This pricing applies only to our service time and does not include the cost of plugins, themes, software, hosting, licenses, or other paid assets.
Read More >>

Client Testimonials

Anne C

Firstwire was very responsive to all our inquiries and requests, especially Divya Singh, Bineet Kumar, and Tej. We were happy with the way the website turned out. There were a few hiccups along the way due to lack of familiarity with the organization, but nothing major, and everything was corrected. Overall, would definitely recommend.
stmarkschapel.org

Erik C

This team goes above and beyond with their website maintenance. They handle updates, backups, speed optimization, and security checks without me ever having to ask. I’ve seen a noticeable improvement in performance and stability. Excellent service from start to finish.
connell-ins.com

Richard Smith

We have only been working with FirstWire Apps for a short time but the results are impressive. The entire team is extremely responsive and check in frequently to see how things are going. I would highly recommend them for any website services and maintenance.
mccoinsmith.com

Nick Schooler

Our company has received so many salutations years for web services claiming they will improve our website and ranking. Because I come from a strong SEO background I’m very cautious about these claims, the first they most do is manipulate the front end and kill our SEO (broken links, delete plugins that helped my SEO to make the frontend look good, etc.). FirstWire has been good to us, they are cautious to kill what I have spent years working on, they let me know what they are doing next and make sure it doesn’t affect all the past work I did. FirstWire is very responsive, so much that they are constantly reminding me that I’m the hold up. I recommend them if you care about your long-term SEO plan. CardLogix Corporation, Nick.
cardlogix.com

Scott Zachowllc

I’ve worked with the Firstwire team for 2+ years and they are always responsive and they excel at delivering a responsive high converting website. I’m looking to expand the scope of work in 2026!
bellewooddesigns.com

Garth Van Vliet

We have been using FirstWire for about 6 months for mainetenance on two of our websites For JayJay the Balloon Guy and Brookvale Balloons
We are about to hand over a third website as we are very happy with their work.
Vinod and his team have great knowledge of all things WordPress and WooCommerce. They have managed to fix some problems that I have battled with for years.
Very responsive amd patient with all of my questions.
Would recommend to any business looking to keep their website up to date and functioning well.
balloonguy.com.au

Reviews

g-icon-2-250x100
★★★★★
4.9/5
trustpilot-2-250x100
★★★★★
4.8/5

WordPress/WooCommerce Support

Your WordPress/WooCommerce website is never really “done.” 

There are always updates to make, bugs to fix, plugins to manage, pages to improve, SEO issues to resolve, and new opportunities to grow – including optimizing your website/store for AI-driven discovery (ChatGPT, Google AI, Copilot, and other LLM-powered experiences). 

On top of that, WordPress and WooCommerce site owners now need practical guidance on how to use AI effectively in website operations, marketing, customer support, and growth workflows. 

We offer WordPress / WooCommerce Support Retainer Services to help you manage, maintain, and continuously improve your website/store. 

With our monthly retainer plans, you get a reliable WordPress/WooCommerce expert team on standby for ongoing improvements, fixes, support, growth-focused execution, and AI consultation/training – without the cost and complexity of hiring in-house. 

We have launched special limited-time offers – Silver, Gold, and Platinum packages. Please have a look at these packages.

Why FirstWire Apps?

We are a web development company with 13+ years of experience, and we have worked with 1,000+ websites/stores, many of them based in the USA, Europe, and Australia. 

We have worked across different industries and business sizes – helping with upgrades, customizations, troubleshooting, plugin integrations, SEO improvements, performance optimization, and ongoing support. 

We focus on continuous improvement, not just ticket closure, so your website/store keeps moving forward month after month. 

Our retainer plans are flexible, allowing you to use monthly hours for whatever your business needs most at that time. 

For more information or to setup a meeting, please write to info@firstwireapp.com, or submit the contact form. You can also call at +1 (669) 333-5580  or at +919986292508.

Also looking to upgrade and revamp your WordPress site with a fixed priced package? Please check our WordPress Upgrade Packages.

GET IN TOUCH

Are you interested in Signing up for any of these WordPress/WooCommerce Retainer Packages? Please reach out to us by submitting this form. You can also email us info@firstwireapp.com, or call at +1 (669) 333-5580

We will be happy to help you choose the package that best fits your business needs.

We will get in touch with you in 24 hours or sooner.

CUSTOMER SUPPORT TEAM

Our customer support team will review your requirements and advise on which of our packages or services are the best fit. You can ultimately choose the package you like. They may contact you to better understand your needs as well.

TECHNICAL TEAM

Our technical team will then connect with you to begin these services right away.

PROJECT INITIATION

You can pay and subscribe to any of these packages. Once we receive the payments then we will formally initiate the services. A dedicated project manager will be assigned to coordinate with you and the project team.

Your project team may include a Project Manager, UI Designer, AI Developers, WordPress Developers, WooCommerce Specialists, Graphic Designer, and Digital Marketing professionals, depending on the scope of work.

START YOUR PROJECT

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