PrestaShop Support Monthly Retainers
With evolving PrestaShop features and AI-powered discovery, managing your store requires continuous updates, module integrations, bug fixes, security improvements, SEO enhancements, and ongoing optimization – along with leveraging AI in marketing and operations.
Our limited-time retainers (Silver, Gold & Platinum) give you a dedicated expert team for 10-20 hours per month of development, fixes, optimizations, and revenue growth at 50% off, with rollover hours and easy cancellation.
Backed by 13+ years of eCommerce expertise, 1,000+ stores served across the US, Europe, and Australia, and a proven focus on continuous growth, FirstWire is the fastest way to keep your PrestaShop store secure, high-performing, and ahead of the competition.
Packages
These offers are valid from 11-Mar-2026 to 25-Mar-2026.
Silver
Pricing: $250 USD/month - 10 hours/month
Best for: PrestaShop stores that need steady support, maintenance, and small enhancements (simple catalogs, standard checkout, basic modules).
Includes
- 10 hours/month of expert PrestaShop support
- Development, design, maintenance, SEO, analytics, CRO, automation, and AI-related tasks
- Access to a daily task tracker (ticket-style workflow)
- Monthly reporting (work summary & outcomes)
- Task estimates & approval before we start
- Additional hours at a discounted rate of $30 USD/hour
In this package, we will include:
A) PrestaShopStorefront, Theme, and Maintenance
- PrestaShop theme edits, layout improvements, and storefront enhancements (Smarty/Twig theme layer depending on your version)
- Header/footer/navigation changes (menus, categories, CMS links)
- Homepage, Product Page (PDP) and Category Page improvements
- Cart and checkout experience improvements (within PrestaShop capabilities and current checkout flow)
- Bug fixes and ongoing maintenance
- Emergency troubleshooting and issue resolution
- Backup guidance and recovery support (hosting + third-party where applicable)
- Catalog updates and basic data cleanups (products, categories, attributes, combinations, features)
- Basic content/page updates (CMS pages, banners, text blocks)
B) Modules, Integrations, andPrestaShopFeatures
- PrestaShop Addons Marketplace / third-party module installs and configuration
- Module cleanup (remove unused modules, reduce conflicts, improve speed)
- Payment module setup support (PrestaShop payment modules)
- Shipping setup (carriers, zones, ranges/weights, shipping rules; real-time carrier modules where applicable)
- Tax configuration guidance (tax rules, tax rates, VAT/GST setups as used)
- API-based integrations support (lightweight changes and troubleshooting)
- Webhook/event troubleshooting (where applicable via modules/integration tools)
- Connecting email/SMS tools, reviews, loyalty modules, etc.
C) SEO, CRO, Analytics, and Performance
- Fixing common PrestaShop SEO issues (meta tags, indexing, canonical handling, redirects)
- On-page SEO improvements for key pages
- Performance improvements (theme asset optimization, module load reduction, caching/CDN guidance where applicable)
- UX/CRO recommendations to improve conversions
- GA4 setup support
- Meta Pixel setup support
- Tracking and reporting support
D) Content, Creative, and Marketing Support
- Banner creatives and promotional graphics
- Homepage and landing page content improvements
- Product image enhancements (basic)
- Email campaign support (templates, edits, content, setup support)
E) AI / LLM Optimization and Consultation
- GEO/AEO readiness guidance (how your store appears in AI answers)
- Practical AI consultation for marketing and ops workflows
- Recommendations for AI chatbot/assistant options for PrestaShop storefronts
Terms and Conditions (Silver)
- Original price is $500 USD/month; discounted pricing is valid for a limited period.
- You can purchase multiple plans if you need more hours.
- Extra hours: $30 USD/hour.
- Cancel anytime. No minimum term. Plan remains active until the billing cycle ends. Payment is non-refundable. Two-week notice required.
- Total monthly work is limited to plan hours.
- Each task is estimated and started only after your approval.
- You get access to a daily task tracker.
- Monthly report will be shared.
- Unused hours carry forward up to 3 months.
- Paid modules, themes, hosting, and third-party tools are purchased separately by the merchant.
- Pricing includes only service time, not software/app costs.
Gold
Pricing: $350 USD/month - 15 hours/month
Best for: Growing PrestaShop stores that need regular enhancements, tracking, and conversion improvements.
Includes
- 15 hours/month of expert PrestaShop support
- Development, design, maintenance, SEO, analytics, CRO, automation, and AI-related tasks
- Access to a daily task tracker (ticket-style workflow)
- Monthly reporting (work summary & outcomes)
- More room for UX improvements, CRO experiments, and module/integration work
- Task estimates & approval before we start
- Additional hours at a discounted rate of $30 USD/hour
In this package, we will include:
A) PrestaShopStorefront, Theme, and Maintenance
- PrestaShop theme edits, layout improvements, and storefront enhancements
- Header/footer/navigation changes
- Homepage, PDP and Category Page improvements
- Cart and checkout experience improvements (within PrestaShop capabilities)
- Bug fixes and ongoing maintenance
- Emergency troubleshooting and issue resolution
- Backup guidance and recovery support (hosting + third-party where applicable)
- Catalog updates and basic data cleanups
- Basic content/page updates
B) Modules, Integrations, and PrestaShop Features
- PrestaShop Addons Marketplace / third-party module installs and configuration
- Module cleanup (remove unused modules, reduce conflicts, improve speed)
- Payment module setup support
- Shipping setup (carriers, zones, ranges; real-time carrier modules where applicable)
- Tax configuration guidance (tax rules, VAT/GST setups)
- API-based integrations support (lightweight changes and troubleshooting)
- Webhook/event troubleshooting (where applicable via modules/integration tools)
- Connecting email/SMS tools, reviews, loyalty modules, etc.
C) SEO, CRO, Analytics, and Performance
- Fixing common PrestaShop SEO issues (meta, indexing, canonical handling, redirects)
- On-page SEO improvements for key pages
- Performance improvements (theme asset optimization, module load reduction, caching guidance)
- UX/CRO recommendations to improve conversions
- GA4 setup support
- Meta Pixel setup support
- Tracking and reporting support
D) Content, Creative, and Marketing Support
- Banner creatives and promotional graphics
- Homepage and landing page content improvements
- Product image enhancements (basic)
- Email campaign support (templates, edits, content, setup support)
E) AI / LLM Optimization and Consultation
- GEO/AEO readiness guidance (how your store appears in AI answers)
- Practical AI consultation for marketing and ops workflows
- Recommendations for AI chatbot/assistant options for PrestaShop storefronts
F) What is added vs Silver
- More advanced PrestaShop storefront refinements (PDP merchandising blocks, category UX, search/filter improvements – where supported by theme/modules)
- Deeper module stack review & optimization plan
- Improved tracking setup (GA4 events, Meta events – where feasible)
- Monthly CRO recommendations prioritized by impact
- Better performance tuning and continuous optimization
Terms and Conditions (Gold)
- Original price is $700 USD/month; discounted pricing is valid for a limited period.
- You can purchase multiple plans if you need more hours.
- Extra hours: $30 USD/hour.
- Cancel anytime. No minimum term. Plan remains active until the billing cycle ends. Payment is non-refundable. Two-week notice required.
- Total monthly work is limited to plan hours.
- Each task is estimated and started only after your approval.
- You get access to a daily task tracker.
- Monthly report will be shared.
- Unused hours carry forward up to 3 months.
- Paid modules, themes, hosting, and third-party tools are purchased separately by the merchant.
- Pricing includes only service time, not software/app costs.
Platinum
Pricing: $500 USD/month - 20 hours/month
Best for: Active or scaling stores. For complex PrestaShop builds (multi-store, multi-language, heavy customizations), we can provide a custom retainer based on scope.
Includes
- 20 hours/month of expert PrestaShop support
- Development, design, maintenance, SEO, analytics, CRO, automation, and AI-related tasks
- Access to a daily task tracker (ticket-style workflow)
- Monthly reporting (work summary & outcomes)
- More room for UX improvements, CRO experiments, and module/integration work
- Task estimates & approval before we start
- Faster turnaround and continuous improvement across storefront, marketing & performance
- Additional hours at a discounted rate of $30 USD/hour
In this package, we will include:
A) PrestaShop Storefront, Theme, and Maintenance
- PrestaShop theme edits, layout improvements, and storefront enhancements
- Header/footer/navigation changes
- Homepage, PDP and Category Page improvements
- Cart and checkout experience improvements (within PrestaShop capabilities)
- Bug fixes and ongoing maintenance
- Emergency troubleshooting and issue resolution
- Backup guidance and recovery support (hosting + third-party where applicable)
- Catalog updates and basic data cleanups
- Basic content/page updates
B) Modules, Integrations, and PrestaShop Features
- PrestaShop Addons Marketplace / third-party module installs and configuration
- Module cleanup (remove unused modules, reduce conflicts, improve speed)
- Payment module setup support
- Shipping setup (carriers, zones, ranges; real-time carrier modules where applicable)
- Tax configuration guidance (tax rules, VAT/GST setups)
- API-based integrations support (lightweight changes and troubleshooting)
- Webhook/event troubleshooting (where applicable via modules/integration tools)
- Connecting email/SMS tools, reviews, loyalty modules, etc.
C) SEO, CRO, Analytics, and Performance
- Fixing common PrestaShop SEO issues (meta, indexing, canonical handling, redirects)
- On-page SEO improvements for key pages
- Performance improvements (theme asset optimization, module load reduction, caching guidance)
- UX/CRO recommendations to improve conversions
- GA4 setup support
- Meta Pixel setup support
- Tracking and reporting support
D) Content, Creative, and Marketing Support
- Banner creatives and promotional graphics
- Homepage and landing page content improvements
- Product image enhancements (basic)
- Email campaign support (templates, edits, content, setup support)
E) AI / LLM Optimization and Consultation
- GEO/AEO readiness guidance (how your store appears in AI answers)
- Practical AI consultation for marketing and ops workflows
- Recommendations for AI chatbot/assistant options for PrestaShop storefronts
F) Advanced features
- More advanced PrestaShop storefront refinements (PDP merchandising blocks, category UX, search/filter improvements – where supported by theme/modules)
- Deeper module stack review & optimization plan
- Improved tracking setup (GA4 events, Meta events – where feasible)
- Monthly CRO recommendations prioritized by impact
- Better performance tuning and continuous optimization
G) What is added vs Gold
- Advanced SEO work support (technical SEO fixes, redirect strategy, structured data guidance)
- Performance optimization focus (Core Web Vitals improvements, asset/script reduction strategy, caching/CDN guidance)
- More complex integration troubleshooting (API, middleware & ops tools)
- Advanced analytics support (event mapping, funnel diagnostics, attribution checks)
- AI readiness guidance for discovery & support workflows
Terms and Conditions (Platinum)
- Original price is $1,000 USD/month; discounted pricing is valid for a limited period.
- You can purchase multiple plans if you need more hours.
- Extra hours: $30 USD/hour.
- Cancel anytime. No minimum term. Plan remains active until the billing cycle ends. Payment is non-refundable. Two-week notice required.
- Total monthly work is limited to plan hours.
- Each task is estimated and started only after your approval.
- You get access to a daily task tracker.
- Monthly report will be shared.
- Unused hours carry forward up to 3 months.
- Paid modules, themes, hosting, and third-party tools are purchased separately by the merchant.
- Pricing includes only service time, not software/app costs.
Client Testimonials
Linas Mitkus
Great work done on our site. Very good communication and tasks are handled efficiently. Highly recommended.
dispenserkeys.com
Elke Waterhouse
Having worked with Bineet and Anand over a period of time, my website looks fantastic!! Both were professional and knew their way around the website extremely well. Changes were completed quickly and to my specification. Although there was a time difference of about 12 1/2 hours, these guys were still able to complete changes required in a timely manner. These guys know their stuff. A thumbs up for them.
Portfolio
Reviews
PrestaShop Monthly Retainers
Your PrestaShop store is never really “done.” There are always things to improve – theme updates, module maintenance, checkout friction, catalog changes, speed issues, SEO fixes, conversion improvements, analytics tracking, and new growth opportunities.
Our PrestaShop Support Retainers give you an expert team on standby for ongoing improvements and support – without the cost and complexity of hiring in-house.
PrestaShop gives you a flexible platform, but performance and growth depend on continuous improvements across:
- Theme/front-end UX (theme templates + hooks)
- Category navigation and merchandising
- Checkout friction reduction (within PrestaShop checkout flow + modules)
- Module stack hygiene (conflicts, bloat, performance)
- SEO & structured content (meta, URLs, redirects, schema via modules)
- Tracking & analytics reliability (GA4/Pixel)
- Speed/Core Web Vitals (assets, caching/CDN guidance)
- AI-driven discovery readiness (GEO/AEO)
With our retainers, your store keeps moving forward month after month.
Why FirstWire Apps?
- 13+ years of e-commerce experience across platforms and store sizes
- Expertise in PrestaShop theme work, modules, integrations, SEO, CRO, and performance
- We focus on continuous improvement, not just ticket closure
- Flexible usage of hours – use time where your store needs it most each month
To get started: email info@firstwireapp.com, or call +1 (669) 333-5580 / +91 9986292508.
Also looking to upgrade and revamp your PrestaShop stores with a fixed priced package? Please check our PrestaShop Upgrade Packages.
GET IN TOUCH
Are you interested in signing up for any of these PrestaShop Monthly Support Retainer Packages? Please reach out to us by submitting this form. You can also email us at info@firstwireapp.com, or call at +1 (669) 333-5580
We will be happy to help you choose the package that best fits your business needs.
We will get in touch with you in 24 hours or sooner.
CUSTOMER SUPPORT TEAM
Our customer support team will review your requirements and advise on which PrestaShop retainer plan or service is the best fit. You can ultimately choose the package you prefer. They may contact you to better understand your store setup and priorities – such as PrestaShop version (1.7/8.x), theme setup, installed modules (Addons/third-party), payment/shipping/tax configuration, performance optimization, SEO, tracking, or integrations.
TECHNICAL TEAM
Our technical team will then connect with you to begin services right away and set up access, workflow, and the task tracker for ongoing execution.
PROJECT INITIATION
You can subscribe to any of these packages. Once we receive payment, we will formally initiate the retainer services. A dedicated project manager will be assigned to coordinate with you and the delivery team.
Depending on the scope, your project team may include a Project Manager, UI Designer, PrestaShop Developers, Module/Integration Specialist, SEO/Analytics Specialist, Graphic Designer, and Digital Marketing professionals.
START YOUR PROJECT
